Microsoft has released a new version of Outlook Web Access (OWA) to preview. Your shared mailbox will now be listed in Outlook's mailbox pane. Exchange 2007 and Exchange 2010 server Hover on the name of your mailbox to. Click ' OK' and then close the Accounts page. Thanks for your posting here, based on your description, since your Office 365 account works well on Outlook for Mac, your Office 365 account should be okay, If it doesn't work in mail app for Mac, please try the following steps to manually configure your Office 365 account on mail app for Mac to see the result. Search for the shared mailbox name from the Choose a Person box, highlight it and click ' Add'.īack on the Advanced page, you should now see the shared mailbox listed.
Under the Open these additional mailboxes: section, click on the ' +'. On the Advanced page, click on the Delegates tab. On the Accounts page, highlight the account with permissions to the shared mailbox and click on Advanced. From the System Menu, click on Tools and select Accounts. We have instructions for both versions of the app below.
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For a full list of the functionality, see Microsoft's article The new Outlook for Mac. Outlook for Mac has an option to use 'New Outlook', which doesn't have the full functionality of the original app. You'll also need to be aware of which version of Outlook for Mac you're using. You'll need to have your main account or the account with permissions to the shared mailbox already set up within Outlook for Mac.
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